Effective Date: December 6, 2024
Last Updated: December 6, 2024

At RS Cosmetics, we are committed to ensuring that your products are delivered to you in a timely and secure manner. This Shipping and Delivery Policy outlines the terms and conditions related to the shipment and delivery of products purchased through our website https://rscosmetic.com.

1. Shipping Coverage

We currently deliver to locations across India. If your delivery address is outside our serviceable areas, we will notify you at the time of placing the order.

2. Shipping Charges

  • Free Shipping: Orders above a specified amount (as displayed on the Website) may qualify for free shipping.
  • Standard Shipping Charges: Orders below the free shipping threshold will incur a nominal delivery fee, which will be clearly stated during the checkout process.

3. Delivery Timeframes

  • Processing Time: Orders are processed within 1-3 business days after payment confirmation.
  • Delivery Time: Delivery typically takes 5-7 business days for most locations in India. However, delivery to remote areas may take additional time.

Note: Delivery timelines are approximate and may vary due to unforeseen circumstances such as weather conditions, strikes, or other external factors.

4. Order Tracking

Once your order is shipped, you will receive a confirmation email or SMS with a tracking ID and a link to track your shipment. You can monitor the status of your delivery in real-time.

5. Missed Deliveries

If a delivery attempt is unsuccessful, our courier partner will make up to two additional attempts. If the delivery still fails, the package will be returned to us. In such cases:

  • We will contact you to arrange for re-delivery (additional shipping charges may apply).
  • Alternatively, you may opt for a refund of the product price (excluding shipping charges).

6. Damaged or Missing Items

If you receive a damaged package or if items are missing from your order:

  • Contact us immediately at info@rscosmetic.com or +91 9115303511 within 48 hours of delivery.
  • Provide images of the damaged product and packaging as proof.

We will evaluate the issue and provide a replacement or refund as per our Refund and Return Policy.

7. Delivery Address Accuracy

  • Please ensure that the shipping address provided at checkout is accurate and complete.
  • RS Cosmetics is not responsible for delayed or failed deliveries due to incorrect or incomplete addresses.

8. Cash on Delivery (COD)

  • COD is available for select locations as indicated on our Website.
  • A nominal COD fee may apply, which will be displayed during checkout.

9. International Shipping

Currently, RS Cosmetics does not offer international shipping. We only deliver within India.

10. Undeliverable Packages

If a package is returned to us as undeliverable due to incorrect address, failure to accept delivery, or any other reason:

  • We will contact you to arrange re-delivery (additional shipping charges may apply).
  • Alternatively, you may request a refund for the product price (excluding shipping charges).

11. Contact Us

If you have any questions or concerns about shipping or delivery, please reach out to us:

RS Cosmetics
Website: https://rscosmetic.com
Email: info@rscosmetic.com
Phone: +91 9115303511

By placing an order on our Website, you agree to this Shipping and Delivery Policy. We strive to provide a seamless shopping experience and appreciate your trust in RS Cosmetics!